配送ポリシー

Overview

Welcome to VioFluent's Shipping Policy page. We strive to provide you with a seamless shopping experience, ensuring that your orders are processed and delivered in a timely manner. Please review our shipping policy below.

Order Processing:

• All orders are processed within 2 Calendar days after receiving your order confirmation email, including weekends and holidays.
• You will receive a notification when your order has shipped.

Shipping Rates & Delivery Estimates:

• We offer free shipping for all our products.
• Standard Shipping: 7-12 Calendar days
• In rare cases, delivery may take up to 16 business days due to unforeseen circumstances.

Shipping Confirmation & Order Tracking:

• You will receive a shipping confirmation email once your order has shipped.
• This email will include a tracking number that you can use to track your order.

Damages:

• If you receive your order damaged, please contact us directly with photographic evidence of the damage.
• We will assist you with the claim and arrange for a replacement or refund.

Contact Us:

• If you have any questions or concerns regarding your order, please contact our customer support team at happiness@viofluent.com.